Ordering And Terms

Ordering

Please note - Most of our accessories are made to order so please do allow time for production. If you need a rush order please contact me.

If you like a design but would prefer to have certain changes made other than the options available please contact me prior to ordering. Please make sure all lengths etc are correct when ordering.

Colour samples are available upon request so please do not hesitate to ask me to send you the colours you are interested in. This way you can be sure if your accessories will compliment your colour scheme.

Below you will find images of the earring findings used.

Sterling silver ear fittings:

Standard Earwire Kidney Earwire Stud Lever-back Earwire CZ Ear Stud CZ Earwire

1. Standard earwire 2. Kidney earwire 3. Plain stud 4. Lever-back 5. Cubic zirconia ear stud 6. Cubic zirconia earwire


Payment


I accept payment by Paypal, bank transfer or cheque in the UK.

Please email me your order if paying by bank transfer.

I accept payment by Paypal and bank transfer from international customers.

PLEASE NOTE THAT I DO NOT TAKE PAYMENT OVER THE PHONE.


Delivery

**FREE WORLDWIDE DELIVERY**

The usual 'make-times' are 1 - 2 weeks for jewellery and hair jewellery and 1 - 3 weeks for tiaras and headdresses. Smaller orders can sometimes be sent within 48 hours. Bespoke orders will usually take longer as detailing has to be right for each individual client. If you need your order sooner do contact me as I may be able to help at no extra cost but please remember 'quality products' take time.

For the United Kingdom orders are sent either by Royal Mail 1st class Recorded Delivery or Special Delivery.

International orders are sent by either Royal Mail Airmail or Airsure.


Returns And Refunds

If you wish to return your order please email me within 3 days of receipt of your order. Items must be returned  in their original condition and unworn within 14 days (international customers - also 14 days). A refund will be made within 14 days of receipt. Return postage will not be refunded and I advise you to obtain proof of return postage. Earrings are non returnable due to hygiene reasons. Due to the handmade nature and custom work on each piece, all sales of custom pieces are final. I am more than happy to assist you prior to you placing your order. Please make sure that all measurements, sizes and colours are correct.

 






PaypalLogo